How VoIP Auto Dialer works?

VoIP auto dialer systems are a way of making calls without using a traditional phone or phone lines. These systems make use of your existing internet connectivity for making calls, and provide CRM integration. It makes calling process and management of your telemarketing operation flawless, possibly at the same time over the network.


Robust and reliable VoIP dialing software help businesses to enhance productivity while minimizing their calling costs at the same time. VoIP auto dialers are built with excellent smart features that allow real-time monitoring to take full control over your business. The systems also minimize the time taken to connect with live prospects.
Most common features of a VoIP auto dialer that separate them from manual calling systems includes:
  • Call transfer management
  • Repeat dialing process
  • Call waiting management
  • Call queuing management
  • Automated voice message
VoIP dialer systems also have advance call-filtering options that allow you to handle calls from a particular number, by using caller ID information. Through this feature you can:
  • Forward the call to a particular number
  • Send the call directly to voice mail
  • Give the caller a busy signal
  • Play a "not-in-service" message
  • Send the caller to a funny rejection hotline
Working:
When a call is initiated through VoIP system, the following processes take place:
  • When we make a phone call - our voice signals are converted to digital packets
  • Those packets travel via the Internet until they reach the final destination (called party)
  • At last the packets convert back to voice signals
When the above scenarios are in action, here is what happens on the network:
  • The originated call travels via the Internet to your provider's server / switch
  • Your VoIP provider receives the call and bypasses it to a terminator i.e. another provider often a LEC (Local Exchange Carrier) at destination
  • The terminator receives the call and delivers it to your desired number

This procedure is so fast that it takes place within a blink of an eye and we don't even realize what actually happened internally. This procedure is called as voice packets initialization and encapsulation.
Businesses that make use of telecommunication services can install these systems and enjoy the immense benefits of limitless calling features over a network. Since there are no physical capacity limitations, you can connect as many callers as you can.

Comments

Popular posts from this blog

What is VoIP Wholesale Termination and what are its Benefits?

Best VoIP Dialer Providers for Call Centers