How working of a VoIP Auto Dialer benefits businesses?

VoIP (Voice over Internet Protocol) is a great innovation in networking that allows you to make calls at almost no cost, locally as well as worldwide. It offers a handful of benefits and advantages over conventional telephonic systems. It makes calling process and management of your telemarketing operation flawless, possibly at the same time over the network.
VoIP Auto Dialer system

Robust and reliable VoIP auto dialer system help businesses to enhance productivity while minimizing their calling costs at the same time. VoIP auto dialers are built with excellent smart features that allow real-time monitoring to take full control over your business. The systems also minimize the time taken to connect with live prospects.
Working:
When a call is initiated through VoIP system, the following processes take place:
  • When we make a phone call - our voice signals are converted to digital packets
  • Those packets travel via the Internet until they reach the final destination (called party)
  • At last the packets convert back to voice signals
When the above scenarios are in action, here is what happens on the network:
  • The originated call travels via the Internet to your provider's server / switch
  • Your VoIP provider receives the call and bypasses it to a terminator i.e. another provider often a LEC (Local Exchange Carrier) at destination
  • The terminator receives the call and delivers it to your desired number
This procedure is so fast that it takes place within a blink of an eye and we don't even realize what actually happened internally. This procedure is called as voice packets initialization and encapsulation.
VoIP Auto Dialer system
Here are some features of VoIP auto dialer system that uniquely distinguish them from other conventional systems:
  • Call waiting management
  • Repeat dialing process
  • Call transfer management
  • Call queuing management
  • Automated voice message
These systems also have advance call-filtering options that allow you to handle calls from a particular number, by using caller ID information. Through this feature you can:
  • Give the caller a busy signal
  • Play a "not-in-service" message
  • Forward the call to a particular number
  • Send the call directly to voice mail
  • Send the caller to a funny rejection hotline
VoIP services can help a business reach vast number of audiences, no matter how far they are or where they are situated. This technology uses internet to make and manage calls, hence CRM is eased with flexible connectivity and reliability.

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